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Privacy Policy

A legal disclaimer

TyTheCoinGuy ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, website, or interact with us in the course of buying or selling gold, silver, and other precious metal products.

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1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, address, phone number, email, government-issued identification (where legally required for certain transactions).

  • Payment and Transaction Information: Billing address, shipping address, credit/debit card details, bank transfer information, and purchase history.

  • Website Usage Information: IP address, browser type, device information, cookies, and browsing activity on our site.

  • Communications: Records of correspondence with us (emails, phone calls, or messages).

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2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders, payments, and deliveries.

  • To comply with applicable laws, including anti-money laundering (AML), Know Your Customer (KYC), and tax regulations.

  • To provide customer service and respond to inquiries.

  • To send updates about orders, new products, promotions, or company news (with your consent where required).

  • To improve our website, services, and security.

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3. Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With payment processors, shipping companies, IT providers, and auditors who assist in operations.

  • Legal and Regulatory Authorities: When required by law, regulation, or legal process, particularly for AML/KYC compliance.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

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4. Data Security

We implement technical, physical, and administrative measures to safeguard your information against loss, theft, misuse, or unauthorized access. While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

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5. Data Retention

We retain personal information for as long as necessary to fulfill our business purposes, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

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6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or update your personal information.

  • Request deletion of your personal data (subject to legal retention requirements).

  • Restrict or object to certain processing.

  • Opt out of marketing communications.

To exercise your rights, please contact us using the details below.

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7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze usage, and provide personalized content. You may adjust your browser settings to refuse cookies, but some features may not function properly.

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8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

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TyTheCoinGuy

347-666-7063

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