Terms & Conditions
Terms & Conditions - the basics
Terms & Conditions
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Welcome to TyTheCoinGuy. These Terms & Conditions ("Terms") govern your use of our website, store, and services, including the purchase of gold, silver, and other precious metal products. By accessing our website or making a purchase, you agree to these Terms in full.
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1. Eligibility
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You must be at least 18 years old to purchase from us.
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By placing an order, you confirm that you are legally allowed to purchase and possess precious metals in your jurisdiction.
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2. Orders & Pricing
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All prices are quoted in U.S. Dollars (USD) unless otherwise stated.
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Prices are based on current market conditions and may change without notice.
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Once an order is confirmed, prices are locked in and cannot be adjusted for market fluctuations.
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3. Payment Terms
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We accept credit/debit cards, bank wires, and checks.
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Orders are only processed once full payment clears.
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Any dishonored payment (e.g., returned check) will incur fees and may result in order cancellation.
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4. Market Loss Policy
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Once you place an order and confirm it, you are bound by that transaction.
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If you cancel or fail to complete payment, you are responsible for any market losses incurred due to changes in metal prices.
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If market prices rise, you will not receive any price adjustment benefit.
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5. Shipping & Fulfillment
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Most orders ship within 7 business days, but shipping times may vary depending on product sourcing.
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All packages are fully insured until confirmed delivery.
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Signature may be required upon delivery.
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See our Shipment & Fulfillment Policy for details.
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6. Refunds & Returns
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We offer a 14-day no-questions-asked refund policy, provided items are returned in original, untampered condition.
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Some exclusions apply (e.g., opened packaging, tampered coins, custom orders).
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See our Refund & Return Policy for details.
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7. Authenticity Guarantee
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All coins and bullion are guaranteed authentic and genuine.
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If any product is ever proven counterfeit by a recognized authority, we will issue a full refund or replacement.
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8. Risk & Limitation of Liability
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Precious metals involve market risk. Past performance does not guarantee future results.
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We are not financial advisors. Purchases are made at your own discretion and risk.
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Our liability is limited to the purchase price of the product in question.
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9. Privacy & Data Protection
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Your personal data is handled in accordance with our Privacy Policy.
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By using our services, you consent to our collection and use of your data as outlined in that policy.
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10. Intellectual Property
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All content on our website (logos, product images, descriptions, etc.) is the property of TyTheCoinGuy.
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You may not copy, reproduce, or use our content without written permission.
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11. Governing Law
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These Terms are governed by the laws of the New York State.
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Any disputes will be resolved exclusively in the courts of that jurisdiction.
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12. Amendments
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We reserve the right to update or modify these Terms at any time.
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Changes will be effective immediately upon posting to our website.
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13. Contact Us
If you have questions about these Terms, please contact:
TyTheCoinGuy
347-666-7306